PNC Bank Mortgage Review 2021


PNC Bank is one of the largest banks in the United States, serving more than 8 million customers in all 50 states. A full-service mortgage lender, PNC offers most mortgage loan product types.

  • Multiple mortgage product lines
  • No or low down payment mortgages are available
  • Online home ownership cost tool

  • Large number of consumer complaints
  • Two out of five J.D. Power customer satisfaction rating

PNC Bank offers most types of mortgage products, including conventional government-backed loans. Programs with low or no down payment are available.

  • Traditional mortgage
  • Mortgage refinancing
  • Mortgage with no down payment
  • 1/1, 3/1, 5/1, 7/1 10/1 ARM loans
  • U.S. Department of Agriculture loans
  • U.S. Department of Veterans Affairs loans
  • Federal Housing Administration loans
  • Jumbo loans
  • Home equity loans

PNC Bank does not disclose its minimum FICO credit score or maximum debt-to-income ratio requirements.

Up to $5 million jumbo loans are available. Most PNC Bank mortgage products follow the conventional loan limit of $453,100, which applies to conventional, HomeReady, Home Possible, PNC Community FHA loans. The same loan products are available with a 3 percent down payment. Like all other VA USDA lenders, PNC Bank offers VA USDA loans with no down payment.

PNC Bank does not disclose rates for closing costs other fees.

Mortgage Calculator

Is your dream home within reach? U.S. News’ mortgage calculator will show you how much house you can afford.

PNC Bank has an A+ Better Business Bureau rating.

In 2020, the Consumer Financial Protection Bureau received 321 mortgage-related complaints for PNC Bank. The most common issues were related to:

  • Trouble during the payment process
  • Struggling to pay the mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • Closing on a mortgage
  • Incorrect information on reports

PNC Bank provided a timely response to the CFPB for all issues, with 320 issues closed with explanation one closed with monetary relief.

PNC Bank offers online preapproval, tracking planning. Applicants can check rates online, make inquiries execute disclosures during the mortgage process. With Home Insight Planner, homebuyers can research homes on the market with the complete cost of home ownership including taxes, estimated insurance applicable association fees.

“[Home Insight Planner] estimates how much mortgage the homebuyers can afford through a deep dive into their financial information provides rate quotes of PNC loans,” says Peter Boomer, PNC Bank head of mortgage distribution. “It is available to all users, PNC customers or not.”

  • People who want to consider a wide variety of mortgage product types
  • People who want to work with a large, well-established bank
  • People who want help estimating the cost of home ownership



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